Be rewarded for what you would choose anyway.

APPEARANCE CLUB

As a member of Appearance Club, you get access to a number of exclusive benefits. You earn points on your purchases that can be used on new purchases. You get early access to new styles. Invitations to special events and much more.

As a member, you will continuously increase your level, which will open up new benefits. Earn from 5% up to 20% of your order value in points.

It is free to become a member.

BECOME A MEMBER

MEMBERSHIP BENEFITS

Earn more points the more you shop. We value your continued loyalty.
See the 4 membership levels and their benefits here.

FAQ Appearance Club

Get answers to the most frequently asked questions below.

What is Appearance Club?

Appearance Club is a loyalty program where you earn points on your purchases that you can use on future purchases.

We reward your continued loyalty with the opportunity to advance in membership levels.

As a member, you also get access to a number of exclusive benefits such as early access to new styles, early access to campaigns and invitations to special events.

How do I become a member of Appearance Club?

It's easy and free to become a member of Appearance Club. If you already have a profile with us, you are automatically registered. If you don't already have a profile, simply create a profile here: Create a profile - and become a member

What benefits do I get as a member?

As a member of Appearance Club, you earn points on your purchases. The more you buy, the more points you earn. You will also get early access to new styles, early access to promotions and invitations to special events.

See the benefits of each membership level below:

BLUE MEMBER
As a BLUE member, you earn 5% of your order's value as points.
You are a BLUE member from the start when you sign up for Appearance Club.

SILVER MEMBER
As a SILVER member, you earn 10% of your order's value as points.
SILVER member is achieved after you have purchased for DKK 2,500.

GOLD MEMBER
As a GOLD member, you earn 15% of your order's value as points.
GOLD membership is achieved after you have purchased for DKK 7,500.

PLATINUM MEMBER
As a PLATINUM member, you earn 20% of your order's value as points.
PLATINUM membership is achieved after you have purchased for DKK 15,000.

Is it free to be a member?

Yes, it is free to become a member of Appearance Club.

What are points and how do I earn them?

Points act as a currency you earn through your purchases or by performing other actions that issue points.

You earn points when you buy online and in store.

See how you earn points in the overview above.

How many points do I earn on my order?

As a member of Appearance Club, you earn points on your purchases. The more you buy, the more points you earn. See the benefits of each membership level below:

BLUE MEMBER
As a BLUE member, you earn 5% of your order's value as points.
You are a BLUE member from the start when you sign up for Appearance Club.

SILVER MEMBER
As a SILVER member, you earn 10% of your order's value as points.
SILVER member is achieved after you have purchased for DKK 2,500.

GOLD MEMBER
As a GOLD member, you earn 15% of your order's value as points.
GOLD membership is achieved after you have purchased for DKK 7,500.

PLATINUM MEMBER
As a PLATINUM member, you earn 20% of your order's value as points.
PLATINUM membership is achieved after you have purchased for DKK 15,000.

How much are my points worth?

1 point = 1 kr.

Where can I see my balance?

You can see your balance by logging into your profile. Go to Log In

How do I use my points?

With your points you can buy discount codes or vouchers for your future purchases.

You can also use your points as a cash discount on your purchases, where 1 point = 1 kr.

Can I use my points in the store?

Yes, you can use your points on purchases both online and in-store.

Can I use my points with other discounts?

No, it is not possible to use your points together with other discounts.

Can I use my points to purchase gift cards?
Can I transfer points to others?

No, it is not possible to transfer your points to others.

Do my points expire?

Your points expire 12 months after the last action. This means that your points will expire if you have not made a purchase or other action that issues points within 12 months.

What happens to my points upon return?

If you return an order for which you have earned points, those points will be deducted from your balance again. If you only return individual products from your purchase, only the points from the returned items will be deducted from your balance.

If you return items from a purchase where you used your points, your points will be returned to your balance so you can use them again.

Can I get my points paid out?

No, it is not possible to get your points paid out as a cash amount.

What happens to my points if I change my email?

If you change your email address, our customer service can help you transfer your points to your new email address. Write to: kundeservice@appearance.dk

Can I unsubscribe from Appearance Club again?

Yes, you can unsubscribe from Appearance CLub at any time. Simply contact our customer service by email: kundeservice@appearance.dk

Please note that you will lose all earned points by opting out.

What should I do if there are challenges with my profile or my points?

If you experience any problems with your profile or points, or need other assistance, our customer service is ready to help you. Write to our customer service at: kundeservice@appearance.dk

FLAGSHIP STORE

Visit our store in Hellerup and experience the quality and craftsmanship of our products firsthand, try on sizes, get inspiration and receive friendly service and guidance.

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